At DuxCasino, members and those thinking about joining can reach customer support via a live chat window that's available 24 hours a day, 7 days a week. There's also an e-mail function that can be used to send a message to support personnel. On top of that, DuxCasino is reachable via Facebook Messenger and the Telegram messaging app. And for the latest updates, members can check out the casino's social media pages on Facebook, Twitter, and Instagram.
Customer support is another very important feature of every reputable online casino as it is the key to keeping the existing players loyal and attracting new players to the platform.
DuxCasino is fully aware of this fact which is why it made sure that its customer support team is highly professional and knowledgeable. The players can contact DuxCasino’s customer support team via Live Chat or by filling out an online contact form.
Once the players fill out the form, customer support will respond as quickly as possible and provide an adequate solution to the player’s issue.
The DuxCasino also features a FAQ section where the players can look through the most commonly asked questions regarding DuxCasino’s payments, games, bonuses and promotions, accounts, etc. This FAQ section has answers to all of the mentioned topics and there is a good chance of finding a solution to the player’s issue.